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Initially there was an error and the website stated that my order had been cancelled and I had not received my cheque. However after a quick helpful phone call the problem was resolved and I received my cheque a few days later. Would definitely recommend fonehub to family and friends.

Tracy

Order No.:- 28205

Thank you FoneHub for a very fast and efficient service, I was also impressed with the amount you pay for a good quality phone. You far exceed your rival counterparts

John

Order No.:- 33578

I don't think you can improve on much! Service is excellent, and money arrived within one week of sending phone off. Freepost to send the phone to you! Paid more than all the other websites, so all excellent! Will highly recommend to friends and family. Thank you very much!

Sarah

Order No.:- 29380

Thank you for your excellent service. The e-mails keeping me informed of my order status was a bonus. You will be highly recommended by me.

Anne

Order No.:- 16851

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Grade	Conditions
A Full Amount	Must be pristine, with no blemishes and have the appearance and workings of a new device.
B, C Working - Average Re-Offer (up to 50%)	Must be fully working, power up and have no faults, cracks, chips or missing parts. No LCD pressure burn or dead pixels. Must be in full working order, no software faults, or hardware issues. No cracks or severe damage to the screen or outer housing. Average wear and tear acceptable. Must be able to make calls, accept a UK SIM and have a working Wifi. No faulty charging ports or swollen / water damaged batteries or handsets.
D, E, BER Faulty - Poor: Re Offer	Handset will be classed as faulty if, but is not limited to: The device has a software fault, is cracked, broken or bent or has any missing parts. Handsets with no Power or screen image will be returned. Will Power On, will have, but is not limited to faulty software, faulty button(s), faulty Wi-Fi, faulty LCD, faulty charging port, faulty speaker, faulty microphone, heavy scratches, cracked or smashed screen, damaged or heavily warn casing. Non genuine parts. Heavy wear and tear, also includes heavily worn device casing (metal / plastic), will be re-classified as a Grade D. May have software issue, water damage, cracked or smashed screens and be faulty. Device will not power on / The same value will be given to all iCloud locked devices – you will be contacted for these.

Grade	Conditions
A Full Amount	Must be pristine, with no blemishes and have the appearance and workings of a new device.
B, C Working - Average Re-Offer (up to 50%)	Must be fully working, power up and have no faults, cracks, chips or missing parts. No LCD pressure burn or dead pixels. Must be in full working order, no software faults, or hardware issues. No cracks or severe damage to the screen or outer housing. Average wear and tear acceptable. Must be able to make calls, accept a UK SIM and have a working Wifi. No faulty charging ports or swollen / water damaged batteries or handsets.
D, E, BER Faulty - Poor: Re Offer	Handset will be classed as faulty if, but is not limited to: The device has a software fault, is cracked, broken or bent or has any missing parts. Handsets with no Power or screen image will be returned. Will Power On, will have, but is not limited to faulty software, faulty button(s), faulty Wi-Fi, faulty LCD, faulty charging port, faulty speaker, faulty microphone, heavy scratches, cracked or smashed screen, damaged or heavily warn casing. Non genuine parts. Heavy wear and tear, also includes heavily worn device casing (metal / plastic), will be re-classified as a Grade D. May have software issue, water damage, cracked or smashed screens and be faulty. Device will not power on / The same value will be given to all iCloud locked devices – you will be contacted for these.

Grade	Conditions
A Full Amount	Must be pristine, with no blemishes and have the appearance and workings of a new device.
B, C Working - Average Re-Offer (up to 50%)	Must be fully working, power up and have no faults, cracks, chips or missing parts. No LCD pressure burn or dead pixels. Must be in full working order, no software faults, or hardware issues. No cracks or severe damage to the screen or outer housing. Average wear and tear acceptable. Must be able to make calls, accept a UK SIM and have a working Wifi. No faulty charging ports or swollen / water damaged batteries or handsets.
D, E, BER Faulty - Poor: Re Offer	Handset will be classed as faulty if, but is not limited to: The device has a software fault, is cracked, broken or bent or has any missing parts. Handsets with no Power or screen image will be returned. Will Power On, will have, but is not limited to faulty software, faulty button(s), faulty Wi-Fi, faulty LCD, faulty charging port, faulty speaker, faulty microphone, heavy scratches, cracked or smashed screen, damaged or heavily warn casing. Non genuine parts. Heavy wear and tear, also includes heavily worn device casing (metal / plastic), will be re-classified as a Grade D. May have software issue, water damage, cracked or smashed screens and be faulty. Device will not power on / The same value will be given to all iCloud locked devices – you will be contacted for these.

Grade	Conditions
A Full Amount	Must be pristine, with no blemishes and have the appearance and workings of a new device.
B, C Working - Average Re-Offer (up to 50%)	Must be fully working, power up and have no faults, cracks, chips or missing parts. No LCD pressure burn or dead pixels. Must be in full working order, no software faults, or hardware issues. No cracks or severe damage to the screen or outer housing. Average wear and tear acceptable. Must be able to make calls, accept a UK SIM and have a working Wifi. No faulty charging ports or swollen / water damaged batteries or handsets.
D, E, BER Faulty - Poor: Re Offer	Handset will be classed as faulty if, but is not limited to: The device has a software fault, is cracked, broken or bent or has any missing parts. Handsets with no Power or screen image will be returned. Will Power On, will have, but is not limited to faulty software, faulty button(s), faulty Wi-Fi, faulty LCD, faulty charging port, faulty speaker, faulty microphone, heavy scratches, cracked or smashed screen, damaged or heavily warn casing. Non genuine parts. Heavy wear and tear, also includes heavily worn device casing (metal / plastic), will be re-classified as a Grade D. May have software issue, water damage, cracked or smashed screens and be faulty. Device will not power on / The same value will be given to all iCloud locked devices – you will be contacted for these.

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For all questions about orders
or general enquiries please contact us:

Email: info@fonehub.co.uk

Phone: 0207 377 66 44

Timing: 11 AM - 5 PM

Option 1 - Your Device	Option 2 - icloud.com.
Turn device ON Select Settings Select iCloud Press Delete Account Enter your Apple ID password when prompted Select Turn Off	Switch device OFF to enable offline mode Log into your icloud.com account with Apple ID and password Select Find My iPhone Select device from All Devices drop down list The device will appear as Offline Select Remove from Account Select Remove on confirmation message

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