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Thank you for making it so easy to dispose of our excess mobile telephones, the transaction ran smoothly and we were kept informed of the process of the order. We will use the service again if and when the need arises.

Anthony

Order No.:- 16892

Fast service, no delay, the quote stated was the price I got unlike previous company I used before. Would use FoneHub again and recommend to friends and family. Communication from Sam Are was excellent.

Jude

Order No.:- 16139

Very friendly and quick service, communication was prompt and effective

Gavin

Order No.:- 24450

First class company did exactly what it said on the top price for my phone and received payment within 4 days, would deal with this company again highly recommended.

Graham

Order No.:- 16612

Add Your Device

Grade	Conditions
A Full Amount	Must be pristine, with no blemishes and have the appearance and workings of a new device.
B, C Working - Average Re-Offer (up to 50%)	Must be fully working, power up and have no faults, cracks, chips or missing parts. No LCD pressure burn or dead pixels. Must be in full working order, no software faults, or hardware issues. No cracks or severe damage to the screen or outer housing. Average wear and tear acceptable. Must be able to make calls, accept a UK SIM and have a working Wifi. No faulty charging ports or swollen / water damaged batteries or handsets.
D, E, BER Faulty - Poor: Re Offer	Handset will be classed as faulty if, but is not limited to: The device has a software fault, is cracked, broken or bent or has any missing parts. Handsets with no Power or screen image will be returned. Will Power On, will have, but is not limited to faulty software, faulty button(s), faulty Wi-Fi, faulty LCD, faulty charging port, faulty speaker, faulty microphone, heavy scratches, cracked or smashed screen, damaged or heavily warn casing. Non genuine parts. Heavy wear and tear, also includes heavily worn device casing (metal / plastic), will be re-classified as a Grade D. May have software issue, water damage, cracked or smashed screens and be faulty. Device will not power on / The same value will be given to all iCloud locked devices – you will be contacted for these.

Grade	Conditions
A Full Amount	Must be pristine, with no blemishes and have the appearance and workings of a new device.
B, C Working - Average Re-Offer (up to 50%)	Must be fully working, power up and have no faults, cracks, chips or missing parts. No LCD pressure burn or dead pixels. Must be in full working order, no software faults, or hardware issues. No cracks or severe damage to the screen or outer housing. Average wear and tear acceptable. Must be able to make calls, accept a UK SIM and have a working Wifi. No faulty charging ports or swollen / water damaged batteries or handsets.
D, E, BER Faulty - Poor: Re Offer	Handset will be classed as faulty if, but is not limited to: The device has a software fault, is cracked, broken or bent or has any missing parts. Handsets with no Power or screen image will be returned. Will Power On, will have, but is not limited to faulty software, faulty button(s), faulty Wi-Fi, faulty LCD, faulty charging port, faulty speaker, faulty microphone, heavy scratches, cracked or smashed screen, damaged or heavily warn casing. Non genuine parts. Heavy wear and tear, also includes heavily worn device casing (metal / plastic), will be re-classified as a Grade D. May have software issue, water damage, cracked or smashed screens and be faulty. Device will not power on / The same value will be given to all iCloud locked devices – you will be contacted for these.

Grade	Conditions
A Full Amount	Must be pristine, with no blemishes and have the appearance and workings of a new device.
B, C Working - Average Re-Offer (up to 50%)	Must be fully working, power up and have no faults, cracks, chips or missing parts. No LCD pressure burn or dead pixels. Must be in full working order, no software faults, or hardware issues. No cracks or severe damage to the screen or outer housing. Average wear and tear acceptable. Must be able to make calls, accept a UK SIM and have a working Wifi. No faulty charging ports or swollen / water damaged batteries or handsets.
D, E, BER Faulty - Poor: Re Offer	Handset will be classed as faulty if, but is not limited to: The device has a software fault, is cracked, broken or bent or has any missing parts. Handsets with no Power or screen image will be returned. Will Power On, will have, but is not limited to faulty software, faulty button(s), faulty Wi-Fi, faulty LCD, faulty charging port, faulty speaker, faulty microphone, heavy scratches, cracked or smashed screen, damaged or heavily warn casing. Non genuine parts. Heavy wear and tear, also includes heavily worn device casing (metal / plastic), will be re-classified as a Grade D. May have software issue, water damage, cracked or smashed screens and be faulty. Device will not power on / The same value will be given to all iCloud locked devices – you will be contacted for these.

Grade	Conditions
A Full Amount	Must be pristine, with no blemishes and have the appearance and workings of a new device.
B, C Working - Average Re-Offer (up to 50%)	Must be fully working, power up and have no faults, cracks, chips or missing parts. No LCD pressure burn or dead pixels. Must be in full working order, no software faults, or hardware issues. No cracks or severe damage to the screen or outer housing. Average wear and tear acceptable. Must be able to make calls, accept a UK SIM and have a working Wifi. No faulty charging ports or swollen / water damaged batteries or handsets.
D, E, BER Faulty - Poor: Re Offer	Handset will be classed as faulty if, but is not limited to: The device has a software fault, is cracked, broken or bent or has any missing parts. Handsets with no Power or screen image will be returned. Will Power On, will have, but is not limited to faulty software, faulty button(s), faulty Wi-Fi, faulty LCD, faulty charging port, faulty speaker, faulty microphone, heavy scratches, cracked or smashed screen, damaged or heavily warn casing. Non genuine parts. Heavy wear and tear, also includes heavily worn device casing (metal / plastic), will be re-classified as a Grade D. May have software issue, water damage, cracked or smashed screens and be faulty. Device will not power on / The same value will be given to all iCloud locked devices – you will be contacted for these.

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For all questions about orders
or general enquiries please contact us:

Email: info@fonehub.co.uk

Phone: 0207 377 66 44

Timing: 11 AM - 5 PM

Option 1 - Your Device	Option 2 - icloud.com.
Turn device ON Select Settings Select iCloud Press Delete Account Enter your Apple ID password when prompted Select Turn Off	Switch device OFF to enable offline mode Log into your icloud.com account with Apple ID and password Select Find My iPhone Select device from All Devices drop down list The device will appear as Offline Select Remove from Account Select Remove on confirmation message

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SMALL PHONE
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